1. INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
We are pleased that you are visiting our website and thank you for your interest. The following provides information on how we handle your personal data when you use our website. Personal data is any information that can be used to identify you personally.
The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Martin Hawel
Radlkoferstraße 2
81373 Munich
Germany
Phone: +49 (0)176-42006699
Email: mail@bikemessenger24.com
2. DATA COLLECTION WHEN VISITING OUR WEBSITE
When you visit our website purely for informational purposes, meaning you do not register or otherwise transmit information to us, we collect only the data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/referral from which you reached the site
- Browser used
- Operating system used
- IP address used (possibly anonymized)
The processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used in any other way. However, we reserve the right to retrospectively review the server log files if there are concrete indications of unlawful use.
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
3. Hosting & Content-Delivery-Network
Cloudflare
We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA.
This service enables us to deliver large media files such as graphics, page content, or scripts more quickly via a network of regionally distributed servers. Processing is based on our legitimate interest in improving the stability and functionality of our website under Art. 6(1)(f) GDPR.
We have entered into a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has subscribed to the EU-US Data Privacy Framework, ensuring compliance with European data protection standards.
4. Cookies
To make visiting our website more attractive and enable the use of certain functions, we use cookies—small text files that are stored on your device. Some cookies are automatically deleted when you close your browser ("session cookies"), while others remain on your device for longer to allow for the storage of settings ("persistent cookies"). The storage duration can be found in your browser's cookie settings.
If personal data is processed through cookies, the processing is carried out based on Art. 6(1)(b) GDPR for contract performance, Art. 6(1)(a) GDPR with your consent, or Art. 6(1)(f) GDPR based on our legitimate interest in optimizing the website's functionality and user experience.
You can configure your browser to notify you when cookies are set and to allow cookies only in specific cases or to exclude cookies altogether. Please note that disabling cookies may limit the functionality of our website.
5. Contact
When you contact us (e.g., via a contact form or email), your personal data will be processed solely for the purpose of handling and responding to your request and only to the extent required. The legal basis for processing is our legitimate interest in responding to your inquiry under Art. 6(1)(f) GDPR.
6. Comment Function
As part of the comment function on this website, in addition to your comment, details of the time the comment was made and the username you selected will be stored and published on the website. Additionally, your IP address will be stored for security reasons to allow for attribution in case of unlawful comments.
7. Data Processing When Opening a Customer Account
According to Art. 6(1)(b) GDPR, personal data will be collected and processed when you provide it during the creation of a customer account. You can delete your customer account at any time by sending a message to the controller. Your data will be deleted unless legal retention obligations prevent this.
8. Data Processing for Order Fulfillment
Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be disclosed to the contracted shipping company and payment institution, as per Art. 6(1)(b) GDPR.
8.1 Disclosure of Personal Data to Shipping Service Providers
When using our courier services, we process your personal data to facilitate the delivery of the goods. The personal data we collect is shared with the contracted BikeMessenger to the extent necessary for the delivery of the goods. The legal basis for the disclosure of data is Art. 6(1)(b) GDPR.
If the delivery of goods is carried out by our BikeMessengers, we may pass your email address and phone number to the BikeMessenger before the delivery in order to coordinate the delivery/collection or for notifications, provided you have given your express consent during the ordering process under Art. 6(1)(a) GDPR.
8.2 Use of Payment Service Providers
Stripe
This website offers one or more online payment methods provided by: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
When choosing a payment method provided by the provider (e.g., credit card payment), the payment data you provide during the ordering process (name, address, bank, and card information) and transaction details will be shared with the provider as necessary for the payment processing under Art. 6(1)(b) GDPR.
9. Web Analytics Services
Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which allows analysis of website usage.
When you visit the website, Google Analytics 4 sets cookies to collect data on your behavior, including your IP address, which is anonymized by truncation. The information is transmitted to Google servers, and data transfers to Google LLC in the USA may also occur.
10. Website Functionality
Use of YouTube Videos
This website uses plugins to display and play videos provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data may also be transmitted to Google LLC in the USA.
Google Maps
This website uses Google Maps (API) from Google Ireland Limited to display interactive maps and provide location services.
11. Tools and Other Services
Cookie Consent Tool
This website uses a "Cookie Consent Tool" to obtain user consent for the use of cookies and cookie-based applications.
12. Data Subject Rights
According to applicable data protection law, you have the following rights regarding your personal data:
- Right of access according to Art. 15 GDPR
- Right to rectification according to Art. 16 GDPR
- Right to erasure according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to notification according to Art. 19 GDPR
- Right to data portability according to Art. 20 GDPR
- Right to withdraw consent according to Art. 7(3) GDPR
- Right to lodge a complaint according to Art. 77 GDPR
13. Retention of Personal Data
The retention period of personal data is determined by the respective legal basis, the processing purpose, and—where applicable—by statutory retention periods (e.g., commercial and tax retention periods).
14. Our Social Media Profiles
This privacy policy applies to the following social media profiles of BikeMessenger24:
- https://facebook.com/bikemessenger24
- https://www.instagram.com/bikemessenger24_official/
- https://linkedin.com/company/bikemessenger24
- https://www.tiktok.com/@bikemessenger24/
- https://twitter.com/bikemessenger24
- https://www.xing.com/companies/bikemessenger24
- https://www.youtube.com/c/BikeMessenger24
Data Processing by Social Networks
We maintain publicly accessible profiles on social networks. The specific networks we use are listed above. Social networks like Facebook, Instagram, LinkedIn, TikTok, X (formerly Twitter), XING, and YouTube can comprehensively analyze your user behavior when you visit their websites or websites with embedded social media content (e.g., like buttons or banners).
Legal Basis
The processing of data through our social networks is intended to improve user experience when visiting our social media profiles and to ensure a strong online presence. The legal basis for this processing is our legitimate interest according to Art. 6(1)(f) GDPR.
Stand: October 17, 2023
